Moving Certificate of Insurance (COI). We will take care of your COI requirements.

We take care of all your moving COI needs.

HelloYugo is a fully insured moving company with experience in obtaining Certificates Of Insurance (COI) for our Toronto customers. Even with the most complex building management requirements we’ve got you covered – literally.

With us, your COI is already included in our affordable flat fee. We will also take care of the COI process.

What is a Certificate of Insurance (COI) and why do you need it

If you are planning a move, or are moving from or into an apartment building or condo, you most likely will need a Certificate of Insurance (COI). Property and building management companies in Toronto require these certificates as proof that your moving company is insured so that they are not held liable for any damage that could happen during a move.

The COI is an exercise in detail, including the specific location you are moving to – or from – what is covered and how it should be used. Some buildings will want to see your COI before they approve your moving day and elevator booking.

Our simple COI process & steps

Our straightforward COI process will ensure that come moving day, you have the correct and approved COI ready to go. For any other COI questions reach out to our specialist team clientrelations@helloyugo.com

  1. Prior to planning your move contact your building management and confirm if they require a COI. You will need to contact both your move-out and move-in building management team.

  2. Provide the received details and any additional information to HelloYugo and authorize us to prepare your Insurance paperwork.

  3. We will ensure all requirements are met including the minimum insurance value, and the right timing to ensure it’s finalized well before your move and we double-check all the details so it’s acceptable to your Building Management requirements.

  4. We will also send your COI via email for your own records and confirm it’s approved.

  5. Your approved COI will insure you for any accidental building damage that may occur in your move, which means you are not out of pocket if that happens.

Certificate of Insurance FAQ

You can have complete confidence we will take care of all of your COI building requirement needs, so you are fully covered come moving day.

  • The short answer is, it’s best to ask. You will need to confirm with your building’s property management to see if a COI is required for your move.

    Most buildings in Toronto need one in order to protect their property for damages. You can also check your move-in paperwork to see if one is required. Your building management team may provide you with a COI template that outlines the information they want included.

    This is one factor that can cause an unnecessary delay as your movers will not be allowed to enter the building on the day without it. Be proactive and find out if you need a COI to make sure the day goes off without a hitch.

  • Your COI has the following key information:

    • Confirmation your moving company is insured and an outline of their insurance for that specific building.

    • The address of the property you are either moving into or out of.

    • Additional details on what is covered if any damages occur and how the certificate should be used.

  • HelloYugo movers are experienced professionals who are well-trained in avoiding accidental property damage during a move, however sometimes mishaps do occur.

    These incidents could be a scrape on a wall or a mark on a floor. Once our movers see that damage has occurred, we take responsibility as a fully insured moving company.

    Be assured we meet the minimum state requirements for liability so if there is any problem, you or your building manager can contact us and we will address it. We may choose to pay for repairs directly, or we might submit an insurance claim. Either way, we’ve got it covered.

  • If any mover quotes or charges you a fee to produce a COI, that is an obvious red flag that you may not be dealing with a reputable company. Most Toronto insurance companies do not charge the moving companies when COIs need to be produced. That means there is no cost to pass on to the customer.

    The other thing you want to do is to double check the COI coverage amount. If a moving company’s insurance doesn’t cover the amount required for your building, that could also be a deal breaker on moving day.

You won’t find a company like us. Ask our customers.

★★★★★

Called HelloYugo last minute, and he responded promptly and quickly! Very responsive and communicated consistently. My first time using moving services, and Yugo and his team made my move seamless.

Bemnet Damcha, Toronto

★★★★★

Recently used them to pick up a sofa that we had purchased and deliver to our basement apartment. Couldn’t be more pleased with the rates and the absolutely top-notch service. Clear communication, on time…

Glenn Marsh, Pickering

★★★★★

HelloYugo provided very prompt and professional communication and adhered to timelines perfectly. They did a great job moving some huge and fragile cabinets with glass across Toronto……

Steven, Toronto

★★★★★

I have worked with so many moving companies over the years but nothing beats this one. I had a fantastic experience with Hello Yugo! The team was professional, efficient, and courteous throughout the entire process…..

Ron Paul, Toronto

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